Who is responsible
Symvulos is responsible for the personal data collected through this website. For privacy questions or requests, contact hello@symvulos.com.
Information we collect
We collect information you choose to provide through our contact forms, meeting requests and Symvulos AI conversations. This may include your name, contact details, company information and the content of your enquiry. If you leave an AI conversation without submitting contact details, its transcript is scheduled for delivery to Symvulos after 30 minutes of inactivity.
How we use it
We use this information to respond to enquiries, understand where visitors need help, improve our sales and marketing conversations, provide requested services, arrange meetings, maintain the security and operation of the website, and comply with legal obligations. Where processing is based on consent, you may withdraw that consent at any time.
Cookies and analytics
Necessary browser storage records whether you accepted or rejected analytics. It is required to remember your privacy choice. Google Analytics loads with analytics storage denied and sends cookieless, non-identifying measurement signals before you make a choice or if you reject analytics cookies. If you accept, Google Analytics may use cookies such as _ga and measurement ID G-Z7X4RXKG2G to provide aggregated information about website use. Advertising storage and personalisation remain disabled. Google may process analytics data outside the European Economic Area under its applicable transfer safeguards.
Your choices
You can accept or reject analytics with equal prominence in the consent banner. You can change your decision at any time through “Cookie settings” in the website footer. Rejecting analytics does not limit access to the website.
Retention and sharing
We retain personal data only for as long as needed for the purpose collected or to meet legal requirements. To ensure an unfinished AI conversation is delivered completely and only once, the website database temporarily stores its transcript and delivery status while delivery is pending. Stale transcript records are deleted after 30 days. Our email delivery provider processes the transcript for scheduled delivery. We share information only with service providers needed to operate the website and deliver requested services, or where required by law.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. You may also lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.